Healthcare

Multi-Employer Trust Fund Administration & Benefits Management

Nexgile AgentiCare Hub

Nexgile-AgentiCare Hub is a cloud-based platform designed specifically for Taft-Hartley multi-employer trust funds, serving union members, employers, healthcare providers, and fund trustees. The portal integrates two core systems: BenefitDriven for benefits administration and SpyGlass for health claims processing.

Explore Digital Workers View Capabilities

3 digital workers · 26 AI agents · 19 capabilities

Portal ID: Nexgile-AgentiCare Hub

Comprehensive enterprise solution

Platform Overview

The Hours Banking module tracks accumulated work hours that determine benefit eligibility—a unique requirement for construction and trade union workers whose hours fluctuate seasonally. Contributing employers report hours and submit contributions through a dedicated portal, with the Contribution Reporting module supporting bulk uploads, real-time v... The Hours Banking module tracks accumulated work hours that determine benefit eligibility—a unique requirement for construction and trade union workers whose hours fluctuate seasonally. Contributing employers report hours and submit contributions through a dedicated portal, with the Contribution Reporting module supporting bulk uploads, real-time validation, and payment scheduling. The system automatically tracks delinquencies, calculates late fees, and initiates collection workflows. The Pension module handles defined benefit and defined contribution plans with complex calculation engines. The SpyGlass claims engine processes medical, dental, vision, and disability claims with configurable rules achieving high auto-adjudication rates. The Compliance module manages HIPAA, ERISA, and ACA requirements with automated reporting, while the Accounting module handles trust fund financials, bank reconciliation, and audit support. A Wellness module promotes preventive care and chronic disease management programs. Integrated Messaging enables secure communication between all stakeholders, and the Notifications system alerts members about eligibility changes, claims updates, coverage terminations, and required actions. The platform supports multiple user roles with role-based access, ensuring members see their personal benefits, employers manage their contribution obligations, providers handle patient interactions, and trustees oversee fund operations—all through a single integrated system built for the unique complexities of multi-employer union benefit plans.

Platform Screenshots 4 images

Provider Directory - Healthcare Provider Search Interface

ID Cards Portal Interface

Nexgile-AgentiCare Hub documents page displaying member resources, guides, and healthcare benefit documentation

Hours Banking - Work hours tracking interface for union members

AI-Powered Automation

Digital Workers

Autonomous AI systems orchestrating multi-agent workflows

3 Workers

26 Agents

24/7 Uptime

Digital Worker

AI-Powered Healthcare Claims Adjudication System

Manual claims processing is slow, error-prone, and costly. Human reviewers struggle to consistently apply 750K+ CCI edits, detect sophisticated fraud patterns, and maintain compliance across HIPAA, ERISA, and ACA requirements while processing high claim volumes.

AI Agents

Orchestrator Agent ACTIVE

Eligibility Verification Agent ACTIVE

+ 6 more

8 Agents View Details

Digital Worker

Proactive Healthcare Coverage Risk Analysis System

Union members with variable work hours across multiple employers risk losing healthcare coverage without warning. Manual monitoring cannot predict coverage gaps or coordinate proactive interventions before termination occurs.

AI Agents

Multi-Employer Intelligence Agent ACTIVE

Risk Assessment Agent ACTIVE

+ 7 more

9 Agents View Details

Digital Worker

Intelligent Retirement Application Processing System

Pension application processing requires complex service credit calculations across decades of employment, actuarial benefit computations, regulatory compliance verification, and document validation—traditionally taking weeks of manual review.

AI Agents

Orchestrator Agent ACTIVE

Service Credit Auditor ACTIVE

+ 7 more

9 Agents View Details

Business Overview

Platform at a Glance

Comprehensive overview of capabilities, audience, and value delivered

Enterprise Capabilities

19 core functions

Member self-service through unified dashboard with real-time eligibility status and coverage details
Hours tracking across multiple employers with Hours Banking module
View claims history and download digital ID cards
Manage dependents and submit documents online
Secure messaging with fund administrators

+ 14 more

Target Audience

7 stakeholder groups

Union members
Contributing employers
Healthcare providers
Fund trustees
Retirees

+ 2 more

Competitive Edge

8 key differentiators

Cloud-based platform designed specifically for Taft-Hartley multi-employer trust funds
Integrated dual-system architecture combining BenefitDriven and SpyGlass
Unified member self-service dashboard for comprehensive benefits access
Hours Banking module uniquely designed for variable-hour union workers
Reciprocity features enabling seamless hour transfers across state lines

+ 3 more

Value Proposition

10 key benefits

Real-time visibility into eligibility status and coverage details
Seamless multi-employer hour aggregation and tracking
Automated delinquency tracking and collection workflow initiation
High auto-adjudication rates reduce manual claims processing
Comprehensive regulatory compliance across HIPAA, ERISA, and ACA

+ 5 more